Friday, October 04, 2002
It bugs me
It's interesting to read that Microsoft has hit upon the idea of “adding an option for customers to go to a Website where they can learn more about and even fix the errors they report.” Perhaps we should sell them a license for Bugzilla.
In the same article, Microsoft CEO Steve Ballmer is quoted as saying, “About 20 per cent of the bugs cause 80 per cent of all errors, and &ndash this is stunning to me – one per cent of bugs cause half of all errors.” Personally I find that self-evident rather than stunning, but what do I know?